Artwalk Design
Who They Are
Artwalk Design is a Rochester, New York showroom unlike anything else in the region. Housed in a 14,000 square foot living showroom on Atlantic Avenue, owner Joe Ventura has built a destination where architects, designers, and homeowners come to find tile, flooring, and wallpaper that transforms a space. It's a business built on taste, trust, and relationships — and in that world, a client list isn't just a contact sheet. It's the lifeblood of the company.
The Problem
When a long-tenured employee announced their departure, Joe had no reason for concern. Command Computing had already taken a proactive step — putting data protection measures in place to monitor for unusual activity across company systems.
Those measures flagged something before the employee's last day. Sensitive company data, including client contact information, had been transmitted to a personal email account.
How Command Computing Responded
Rich alerted Joe immediately. The employee was walked out the same day. Command Computing secured the activity trail and preserved the necessary records for the legal team.
The Result
No clients were lost. No relationships were damaged. The threat was caught before it became a crisis.
Client since: 2019
Industry: High-End Decorative Tile & Design
Results at a Glance
- Proprietary client list secured before any damage occurred
- Suspicious activity detected and confirmed in real time
- Employee exited same day — zero client disruption
- Full data record preserved for Joe's legal team
- Business reputation protected in a relationship-driven industry
Rich caught something that could have cost me everything — not in dollars, but in reputation. In this industry, your client relationships are your business. Command Computing protected mine before I even knew they were at risk.
Transform Your IT Solutions Today
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